FAQ

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Please note following factors:

Booking

Aurora-trip and Arctic road-trip can be booked by Visittromso.no, if you want to book directly to us, please make sure you don’t double-book!

Cancellation and refund

There is always 100% refund, if the tour is cancelled. If you have booked your tour by Visit Tromsø, you must attend to Visit Tromso office (Havneterminalen in city) in order to receive your refund!

Aurora-trip and Arctic road-trip

As your tour operator we have the right to cancel a trip if we consider that the conditions are not there for an optimal tour, regarding to weather and Aurora activities! It is your responsibility to provide us with correct contact information, as cell phone number or e-mail address. We will inform if there will be any delay or cancellation.
Your money will always be refunded.

Drop off

We bring the guests back to Tromsø city after the tour. Free drop off in city. Please consider your accommodation location, when planning a night tour. It can be costly to take a taxi for a long trip out of the city, in night! Transportation to your stay outside the city: +200 Nok.

Creditcard

+5% if you use a creditcard.

Meeting point

at Scandic Ishavshotel

Map

Click here for Google Maps

Kids

We do not want kids under 12 to attend to the aurora-safari at night, because it can be a long night, it is always cold during winter time. Kids get sleepy and does not have the same patient as adults.

We recommend to hire your own car and go by yourself. Drive along the roads at Kvaløya, take many stops at places where there is some space. Take a stroll at the beaches. Then you are free to return to the city when the youngest are getting sleepy.

Clothes

We recommend guests visiting northern Norway at winter time to dress well. Use wool layers and wind proof shell clothing. At our trips we can provide guests with mittens and boots, we also have warm thermal suite in size S – XL (please note that the suite is not very wide) Remember the arctic winter can be very cold, be so prepared as you can.

Thermal dress

Useful info: https://www.visittromso.no/en/Clothing

Food

We do not serve any meals on our guided tours. But we do serve some hot chocolate, and biscuits. (This can content milk and egg.) At the Aurora and the Arctic road-trip tours we do make a stop by a local shop or gas-station. It can be wise to by something to eat there if needed.

Weather

The Arctic winters is sometimes hard to predict.

Due to low pressure coming in from the sea, it brings a lot of snow and wind.

We read the weather forecast carefully before the departures.

We try hard to find the places that have the best chance of observing the northern lights. This may mean that we have to drive from the coast to the inland. The forecast can change dramatically from coast to inland!

If you are unsure when to book your trip, we recommend that you wait until your arrival date. On the other hand, you must be aware that our trips are quickly filled up and we are quickly full booked.

As a rule, we run our tours as planned. But under some special weather conditions we cancel when we see that there are poor weather conditions at the coast and inland. The Northern Lights warning may also be poor.

Remember the arctic winter can be very cold, be so prepared as you can. It is your responsibility to keep yourself warm!

Fitness and health

At the Aurora and the Arctic road-trip tours, we do not do anything that requires good physical shape, but we still emphasize the ability to move in rough terrain and in deep snow. Guests must be able to walk without help. Ground can be slippery during winter time. Guests must be able to assist themselves, regarding to clothing. We cannot pay attention to guests with special health challenges.

Safety

All guests must take responsibility for their own health and safety.

Ski trips

Guests attending to ski trips, must bring own safety equipment as avalanche gear. Due to the safety assessment, ski tourists must be experienced. we assume that every guest is familiar with local guidelines for avalanche risk.

http://www.varsom.no/en/ https://www.yr.no/?spr=eng

https://www.facebook.com/groups/44516083906/

https://www.youtube.com/watch?v=Dnzugv-36nU

Useful web-sites

Do you want to go to whale-safari, please book

https://www.visittromso.no/en/book/whale-watching

Updated info about the whales in and around Tromsø:

https://www.facebook.com/groups/1523681671204541/

Other useful info

Visit Tromsø: https://www.visittromso.no/en  

Aurora forecast: http://www.aurora-service.eu/aurora-forecast/

Weather forecast: www.yr.no

https://skisporet.no/setView/69.6653313/18.9779614/11.57/norges_grunnkar

https://www.youtube.com/watch?v=Dnzugv-36nU

http://www.varsom.no/en/ https://www.yr.no/?spr=eng

https://www.regobs.no/

Arctic Breeze is a family run business.

Hopefully we will be able to convey some of the moods of “arctic living” to you.

We are dedicated to the love for the region. We love the outdoor life. We use the possibilities that the nature gives us, in both big and small activities.

We hope you will enjoy our home and our company.

Don’t hasitate to contact us at email:
post@arcticbreeze.no